• 01293 22 33 44
  • info@platinumcarsgatwick.co.uk

FAQs

Frequently asked questions

Frequently Asked Questions

Answers to the questions we get asked the most

How can I make a booking?
A request for a booking can be made in any of the following ways: Telephone from the UK on: 07544 166 155 or from abroad on +44 (0) 7544 166 155, Complete our online booking form, Email us on bookings@synergycars.co.uk.
Do you arrange for transfers other than airport trips?
Do you have account facilities?
How do I pay for my journey?
How do you process card payments?
Must all bookings be made in advance?
Do you charge different prices after midnight?
Is there a cancellation charge?
How long will the driver wait for me at the airport?
Is there an extra charge for waiting at the airport?
Is there an extra charge for waiting at the airport?
What happens if my flight arrives early/late?
Is there a charge if I do not show up for an airport pickup?
Is smoking permitted in the vehicle?
Do you carry animals in your vehicles?
Do I need a baby seat?